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An effective and efficient working relationship with a vendor is essential to achieving desired project objectives. Key elements are providing the right level of oversight and performing due diligence to protect organization and stakeholder interests while maintaining a collaborative working environment. This one-day course will focus on the oversight responsibilities for managing vendors and contractors on a project, although there will be some time available for discussing service contracts as well. This course is custom designed for a large industrial project environment while benchmarking against well-accepted standards and techniques. Thorough, auditable “right-sized” documentation will be emphasized. This course is intended to provide a platform for discussion of best practices for managing the contractual relationship within various organizations' context, policies and processes.
LEARNING OBJECTIVES
Participants will gain practical skills to:
- Articulate the relationship between vendor oversight, governance and due diligence.
- Identify key activities of each phase of the contract management process flow.
- Assess the right level of documentation required for a contract.
- Provide guidance to project managers and other contract management staff for developing proposal evaluation criteria and a routine for monitoring and managing a contractual relationship.
- Appreciate the importance of maintaining auditable records.
- Create a framework for efficient issue escalation and dispute resolution.
- Appreciate the balance between maintaining the relationship with a vendor and enforcing contractual terms and conditions.
- Relate oversight responsibilities with the risk associated with the contract type and project delivery strategy.
- Select the most appropriate project and contract delivery strategy for a project.
- Use Vendor Performance Management tools.
- Manage the division of responsibilities between project and supply chain staff.
WHO SHOULD ATTEND
This course is designed for senior staff responsible for governance of projects or for providing direction to project managers and other contract management staff, and project managers who want to improve their contract management skills and increase their understanding of roles and responsibilities of managing vendors on a project.
PREREQUISITE
There is no enforced prerequisite for this course; however, it is recommended that participants complete Fundamentals of Industrial Project Management first or have several years of hands-on industrial project management experience before taking this course.
MATERIALS
You will receive a course binder containing copies of presentation slides, templates and case study materials.
WHAT YOU WILL LEARN
Introduction
Roles & Responsibilities
Plan Contracting
| Contract Management
Dispute Resolution
Wrap Up
|