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Influence and Persuasion

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Your success in business and in your personal life depends on your ability to influence and persuade others, often on a daily basis. This short course will show you how to influence others in a simple and professional way.

This half-day practical, online course uses the “DOPE” behavioural styles to explain a simple and powerful approach to influencing others.

 

LEARNING OBJECTIVES

Participants will gain the ability to be able to:

  • Self-evaluate your own behaviors, ensuring a balance between strengths and weaknesses
  • Boost your own effectiveness, professional impact and credibility
  • Influence other people positively and with confidence
  • Identify the right influencing techniques to use in face-to-face and over-the-phone interactions
  • Adjust your approach to others to gain their buy-in
     

WHO SHOULD ATTEND

Anyone involved in negotiations or who is trying to spot those who are not being truthful.

PREREQUISITE

This course has no prerequisite.

MATERIALS

You will receive an electronic copy of the course notes.

WHAT YOU WILL LEARN

  • Influence, persuade, manipulate -- What is the difference?
  • When and why we need to influence others
  • The role that influence plays in our lives
  • The “DOPE” behavioural styles
  • Choosing your own influence style
  • Different influencing styles
  • Seven powerful persuasion strategies
  • Practical applications

upcoming sessions

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PMI PDUs

PMI Talent TriangleThe following table provides the breakdown of the professional development units (PDUs) for this course aligned with the PMI Talent TriangleTM.

  WoW PS BA
PMP 0 3 0
PgMP 0 3 0
PfMP 0 3 0
PMI-ACP 0 3 0
PMI-SP 0 3 0
PMI-RMP 0 3 0
PMI-PBA 0 3 0

The three columns in the above table are Ways of Working, Power Skills & Business Acumen.

Other Credits

Other professional (re)certification credits are available, including:

  • Certified Business Analyst Professionals (CBAPs) earn 3 CDUs (Category 2B)
  • Certified Software Quality Engineers (CSQEs) earn 0.5 RU
  • CIPS Information Systems Professionals (ISPs) earn 3 Learning Credits
  • CIPS Information Technology Certified Professional (ITCPs) earn 3 Learning Credits