Immediately after the September 11 attacks, the Ground Zero project was initiated to build the new World Trade Center Towers in Manhattan, New York. The project soon experienced a very time consuming loop of scope changes, stakeholder dissatisfaction and schedule non-compliance. The original estimate of $350m was exceeded significantly with a projected total cost of $3.8 Billion for the building which is now expected to open by 2014. Lesson learned: define scope requirements clearly and specifically to avoid scope creep; always obtain and document approval of stakeholders; Making unachievable schedule and budget commitments should be avoided.
This is part of a series of blogs about recently completed projects, thanks to my University of Toronto Master of Engineering students for their much more detailed reports.